How do you deliver a corporate turnaround on a multi $ billion dollar service business?

How to deliver a significant corporate turnaround and how to create a £3 billion value business by focusing on creating value for your clients Andy Homer is a CEO who can share with you the secrets of delivering a successful corporate turnaround of a large-scale business. Andy is one of the pillars of the UK insurance industry, with a career …

How do you double shareholder value in difficult circumstances?

How do you double shareholder value of a service business in a year? With the ups and downs of the business cycle, every firm will eventually face the challenge of growing shareholder value when industry conditions are becoming increasingly hostile. Joe Ripp discusses how he addressed issues of increasing cost effectiveness, revenue growth and client service in leading a mid-sized …

How do you turnaround a business from $600 million losses to profitability?

Businesses set out to make profits, managers swear by them. It’s all too easy to have a situation where every business unit is claiming it’s doing a great job, but when you add it up in totality you are making serious losses and your cash life blood is rapidly draining away. There are many great management methodologies and analytical techniques …

How increasing service productivity enables you to reduce operating costs dramatically

Expert webinar featuring business process and service productivity experts Steve Towers and John Corr John Corr and Steve Towers have delivered a number of major business transformations and corporate turnarounds in service businesses ranging from global organisations with multi-billion dollar revenues to mid-size businesses (with $50-500 million revenues). The success of these transformations have been built on delivering significant cost …

How reducing ‘frustration churn’ could increase your business value by 15% or more

How to reduce operating costs and improve long-term profitability by eliminating the root causes of ‘frustration churn’ If you lost 1-2 pints of blood your doctor would be worried and so would you. And yet most businesses still lose around 15-20% of their customers each year. While many organisations put this down to competitor activity (mainly price and sales promotions), …

What can you do to avoid your clients’ procurement projects taking out 13% operating margin from your most profitable contracts?

How to defend your most valuable contracts from aggressive procurement strategies that could eliminate your entire profits and cash flow There is an old story about the scorpion and the frog that were threatened by a flash flood drowning them both unless the frog could carry the scorpion to the other side of the river to safety before the flash …

How can you sometimes be worst and still come out a winner?

How can you sometimes be worst and still come out a winner? This week, I learned at first hand a few interesting insights into what makes a really great service – and for the business behind it this has translated into incredible success and profitable growth. The business concerned came from tiny humble beginnings to overtake dominant industry giants and …

The key reasons why CIOs get fired and what to do about them

You’re now CIO – welcome to the hot seat! The CIO is probably the hottest seat on the “C” suite in terms of pressure and demands and that gets reflected in terms of a short tenure in the job. As individuals, they are typically bright, intelligent, hard-working and committed – and yet when you visit the offices of their colleagues …